Consumer Roundtable 2022: Bringing researchers to the consumer table to explore telehealth

The University of Queensland’s consumers have identified that telehealth has become a core part of healthcare across a range of medical conditions, including GP practice, specialist consultation, aged care, mental health, rehabilitation, maternity care, and rural health services.

COVID-19 has accelerated the expansion of telehealth and, at times, outpacing the development of government policy, funding arrangements and evidence-based approaches.

The Faculty of Health and Behavioural Sciences, the Faculty of Medicine and the RECOVER Injury Research Centre are pleased to co-host the  Consumer Roundtable 2022: Bringing researchers to the consumer table to explore telehealth. This roundtable event aims to build a greater understanding between two expert groups (consumers and researchers) and raise awareness of the value of consumers as members of a multidisciplinary research team.

Details

Date: Monday, October 10th, 2022
Time: 8:30 am - 1:00 pm
Venue: Garden Room, Victoria Park, 309 Herston Road, Herston, QLD 4006

Program Overview

8:30 am      Arrival, tea & coffee  

9:00 am      Welcome and Acknowledgement of Country – Professor Trevor Russell, RECOVER Injury Research Centre, The University of Queensland (UQ)

9:05 am      Today’s program & what to expect – Dr Bec Jenkinson, Health and Behavioural Sciences Faculty (HaBS), UQ

9:10 am      Telehealth in Queensland – Mr Daniel Best and Mr Matt Page, Queensland Telehealth Support Unit

9:30 am      Not just a seat, it’s a voice: unlocking lived experience to enhance telehealth services – Ms Anja Christoffersen, Dr Kelsey Pateman & Dr Michelle Cottrell, Metro North Hospital and Health Service.

Small group discussions

9:50 am       Round: 1 What does ‘telehealth’ mean to you? What counts as telehealth?

10:15 am     Round 2: When does telehealth work for you, and when doesn't it?

10:40 am     Round 3: What do policymakers, health workers and decision-makers need to know about community perspectives on telehealth?

11:05 am     Break  

11:15 am     Wrap up small group discussions – Ms Jo Maxwell, Faculty of Medicine and Dr Adrienne Young, RBWH & UQ.

11:20 am     Telehealth research: setting the scene – Professor Trevor Russell and Professor Anthony Smith, Centre for Online Health, UQ.

11:35 am     Harvest. A whole group discussion What do consumers want telehealth research to investigate next? – Moderators: Ms Jo Maxwell, Faculty of Medicine and Dr Adrienne Young, RBWH & UQ.

12:30 am     Lunch